OnlyFans, a subscription-based content creation platform based in the United Kingdom, was recently fined $1.4 million for failing to correctly disclose information related to measures to check age by Ofcom. Ofcom, short for the Office of Communications, is the UK regulator of broadcasting, internet, telecommunications and postal industries — and has been investigating OnlyFans and its parent company, Fenix International Limited, since last year.
Just last month Ofcom closed its investigation into whether people under the age of 18 were accessing OnlyFans, finding that there was what OnlyFans called a “coding configuration issue” around its age verification tools. When closing the investigation, Ofcom issued a statement that read, “Where appropriate, Ofcom’s supervision team will continue to engage with OnlyFans around the way it implements measures to protect children from restricted material.”
It seems that Ofcom did find some concerns since that announcement. Last week, the regulatory watchdog group determined that Fenix failed to provide accurate responses to statutory information requests about the implementation and effectiveness of its age assurance measures. Ofcom was originally trying to determine if OnlyFans was actually blocking those under 18 from accessing the adult content on their platform in compliance with U.K. rules that regulate video-sharing platforms and require them to take all possible action to restrict underage access to sexually explicit material. These rules are separate from the Online Safety Act that took effect in 2023.
Based on Ofcom’s report, it appears that OnlyFans originally told them it used an age-estimation tool that required age verification if someone was under 23, but the threshold had been set to under 20 by mistake. Fenix and OnlyFans self-reported the issue in January of last year, according to Ofcom. Their enforcement director, Suzanne Cater, said: “Receiving accurate and complete information is fundamental for Ofcom to do its job as a regulator and to understand and monitor how platforms are operating. We will hold platforms to high standards and will not hesitate to take enforcement action where we find failings.”
And in this case, the enforcement action is a $1.4 million fine. It is fairly minor, considering OnlyFans boasts more than 300 million users and $1.3 billion in revenue. But as Fenix cooperated, accepted the findings, and settled the case, Ofcom was comfortable with the lower fine.
OnlyFans accepted the findings, stating: “OnlyFans recognizes the importance of providing Ofcom with accurate and timely information. We welcome the conclusion of this process and Ofcom’s previous decision to close their investigation into our age assurance measures.”
