*Brand Partner Content*
The world has shifted online since the pandemic hit in early 2020, and the Government has put in place a set of strict laws surrounding the spread of the virus. Some brands have been able to rethink their in-store policy and reopen their services for customers since the relaxation not long ago. One of the top retailers of luxury watches since 2009, Avi & Co. recently announced the safety protocols they will be following for a premium and contactless service.
Set in midtown Manhattan, Arthur or Avi Hiaeve is the owner of luxury watch retailer Avi & Co. Including Rolex, Richard Mille, Patek Phillipe and Audemars Piguet, the brand specializes in carrying Swiss watch manufacturers. Customers can purchase timeless pieces online on their website, and they have also reopened their private showroom boutique for in-store services.
Their contactless services include daily temperature checks for all employees and customers that walk through their doors, sanitization of every surface and watch after every use, gloves and masks for all staff in the list of precautionary measures. The store has also modified the layout to ensure that wherever possible, social distancing is observed diligently. Transactions are mostly cashless, sanitizer sprays and masks are encouraged for all customers and a sanitization station for all valuables and baggage is also available.
CEO/Founder Avi Hiaeve is confident in their collection and often entertains repeat customers such as high society personalities, celebrities and athletes. Clients can view and try on these classy timepieces in the store with guided assistance to ensure a smooth and safe shopping experience. “We ensure each customer feels at home, gains a stress-free and meaningful experience without any pressure, and goes home with an exceptional watch”, shares Hiaeve.
The sales department and personal shoppers have years of experience in the luxury industry and an in-depth understanding of the detailing, trend and design of each watch in the store. Avi & Co. also offer personalized viewings to ensure the best possible experience for all in their private upscale showroom. Clients can have all their queries and concerns addressed, and given the thousands of 5-star reviews, there is no reason to doubt Avi’s statement, “We sell investments.”