Reducing the waste that goes into overpayment within supply chains is an issue present within large construction companies. For Jordan Stein, a Director at the EY (Ernst & Yong) Parthenon, the solution was to help create a technology-driven solution that utilizes artificial intelligence and robotics processes highlighting errors and discrepancies within a company’s invoices.

Jordan’s aspirations for excellence began at the age of 18 when he embarked on his academic journey in Economics at the University of Nottingham. Upon graduation, he achieved a First (a UK equivalent of a 4.0 GPA) and the top of his class. Jordan’s studies in economics focused heavily on emerging technologies, specifically: those within the supply chain industry.

Jordan joined EY (Ernst & Young) in London after completing his studies. In the initial years of his tenure, Jordan became acutely aware of inefficiencies within large-scale construction projects. His introduction to the issue occurred during his involvement in a construction audit for the largest infrastructure project in Europe at that time. He observed that over 2% of payments on the project were linked to contractor overcharges. Jordan recognized this formidable challenge and realized that pinpointing these overcharges within multi-million-dollar invoices involved coming up with a creative solution. He foresaw artificial intelligence as being one of them.

Following this realization, Jordan moved to California at the age of 23 to join EY in Los Angeles to build PAMS, otherwise known as the Payment Application Managed Service. PAMS is a technology that utilizes artificial intelligence and robotics process automation to critically review and analyze large quantities of construction documentation in seconds. It is a groundbreaking technology that is helping Fortune 500 companies not only save significant sums of money but make supply chains more efficient in the process.

Jordan’s expertise in construction technologies has led him to write numerous well-known thought leadership articles within the industry, such as his work detailing the power and capabilities of Digital Twins—virtual models that analyze and optimize enhanced decision-making. He also served as a judge for one of the world’s most prestigious business awards: the Stevie Awards, which recognizes achievements and contributions in categories such as customer service, management, public reactions, and others. The judges for the Stevie Awards are invited professionals who are outstanding leaders in their peer groups.

Jordan says introducing new technology to supply chains presents several challenges, especially regarding integration, adoption, and scalability. New technology can be complex and disruptive, and many chains operate on technology that has been used for years. Skepticism, and fear of job displacement, are key fears that make employees hesitant to embrace change. But as a successful entrepreneur, Jordan has learned that innovation and adaptability are key to driving change in today’s rapidly evolving landscapes. His steadfast dedication to innovation and a vision for a more efficient and resilient global supply chain ecosystem drives him to not only make a lasting impact on the industry but to also contribute to driving sustainable growth and prosperity, especially within the United States. His humble beginnings and ability to determine problematic areas within economics are a testament to his prowess in economic advancement, proving once more that determination can take someone a long way.

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