Events management agencies and restaurants are usually judged by the services they provide their guests. Most of the time, servers are the first point of contact with your guests in an event/restaurant; thus, they must manifest competence and know what they are doing. Guest’s anticipations from servers are pretty high nowadays; they are expected to look professional and provide extraordinary service when working at an event or at a restaurant. Therefore, event organizers or hosts must ensure they meet or exceed their guests’ expectations.
Runway Waiters is a luxury model event staffing agency that works exclusively with top agency-signed models. They hire top-tier model event staff with extensive knowledge and experience within the catering and hospitality industry. They also work with some of the biggest brands in the world, such as Ralph Lauren, Tom Ford, Versace, YSL, Fendi, Armani, Ferrari, Lamborghini, Bentley, etc. Runway Waiters is the first company in the world and still the only staffing agency that offers agency-signed high fashion models as catering staff, model bartenders, promotional models, and brand ambassadors for high-end clientele and top-tier event companies.
The luxury event staffing agency has worked at notable events like NYFW, Sundance Film Festival, Miami Art Basel, Coachella, the Emmys, the Grammys, and Veuve Clicquot Polo Classic. They have also been engaged for special celebrity occasions, luxury hotel openings, providing brand ambassadors in NYC, fundraisers in the Hamptons, car unveilings for Rolls Royce, Maserati, and multi-million-dollar real estate listings (open houses, private viewings, client meetings, etc.)
Nonetheless, Runway Waiters did not wake up successful. The CEO shared, “We had some challenges earlier on where model agencies were hesitant to have their models work for us as servers and bartenders. However, they quickly discovered we did not take them away from their modeling careers. In fact, the opposite happened. Opportunities blossom by having their models surrounding themselves in the world of high-end events where they would meet execs, photographers, brand owners, casting directors, etc.”
He added, “They also learned that our staff has very flexible hours that other employers would not be able to match. This allowed for the models to also focus on and prioritize their modeling careers while at the same time being able to create a supplemental source of income to support their living expenses.”
When asked what lessons they have to share with others, the CEO humbly responds that you should never stop, no matter what. “We are always learning and coming up with ways to be better. Our hope is that when models stop working events with us, they will have learned how to be better than they were, both professionally and personally, in different areas of their lives. We incorporate and indirectly teach customer service and common sense,” he explains.
While Runway Waiters is currently the top choice and one of the best model event staffing agencies in New York, Los Angeles, and Miami, the management team hopes to see it expanding worldwide and becoming the go-to company for all high-end events and a model staffing agency for any events requiring models, i.e., brand ambassadors, promotional models, model bartenders, waiters and bartenders for hire in a few years to come. They also aspire to become synonymous with model staffing and be the only company that models and event professionals think about when they need models for events.
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