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Last week we were playing a major venue in our hometown. The girlfriend of the guy that owns the spot was hanging out backstage and she was just wasted, bickering with people and making a bit of a scene. She misunderstood what our singer said as he was trying to politely get her out of our dressing room so he could change. She totally freaked out, called him a "rude asshole" and said we would never play the club again.
She has a rep for being a diva, and I don't even know if she was sober enough to remember our band name, but I'm worried. Staff of the club were around but the owner wasn't. What do we do? Apologize? Ignore what happened? Call the owner and offer our side of it? We want to keep playing there.
When someone is a lousy, loudmouth drunk like this lady, it is never a secret. My guess is that he knows damn well how she behaves and to takes it with a grain of salt—that might even be why he wasn't around. I imagine that kind of situation is pretty embarrassing. It's doubtful the club's employees are going to rat you out. No one wants to get in the middle of shit like that.
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Try to imagine what calling him would look like. You are either a) calling his GF a drunk b) making a fool out of yourself by apologizing for something you didn't actually do or c) giving him information he doesn't know or doesn't need to know. Everyone will feel awkward, and there is not much to be gained.
If he does know what's up and is siding with her, is an apology going to change anything? Who is to say? Chill for a week or three and see if you get a call about future shows at the club. If not, try to book something or hop on a bill just to see if that's a possible. Nothing is lost by giving it people a little time to forget or cool off, if someone is offended. But don't pre-empt things, as it just stands to make everyone feel weird.