She is upset. But not so much about the ticket as its due date -- May 30, the same day the ticket arrived in the mail. Had she failed to pay the $3.05 due on that very day, she would have owed $28.05 for being "late."
Many people are angry about the new tolls and surprise tickets. Sometimes motorists don't even realize they were on a toll road until the demand for payment arrives in the mail.