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Los Angeles' Dog Barking Hell

Laid-back L.A. Animal Services department takes months to stop problem barkers

In Los Angeles, it's against the law for a dog owner or guardian to allow dogs to make "excessive noise" after receiving legal notice of a noise complaint and a request to make the dog stop. "Excessive" is noise that's "unreasonably annoying, disturbing, offensive, or which unreasonably interferes with the comfortable enjoyment of life or property of one or more persons occupying property in the community or neighborhood."

Dog barking must be continuously audible for 10 minutes or intermittently audible for 30 minutes, within a three-hour period.

Angelenos can call the police when contending with a 100-decibel house party three doors away, but if the neighbor's dog barks at the top of its lungs at 3 a.m., that won't draw an officer visit because it's not under the Los Angeles Police Department's jurisdiction.

That also means, to the shock of many victimized by chronically yelping dogs, that it won't be taken care of right away.

There is a very methodical process, starting with writing a formal complaint letter to the City of Los Angeles' Animal Services department, which then relays an official complaint to the alleged offender's owner. The complaining party then must wait at least 15 days but not more than 120 and, if the barking continues, write a second complaint letter. The second letter triggers an informal if sometimes heated or awkward meeting between the complaining party and the dog owner, mediated by an Animal Services official.

But something is going wrong in L.A. People are living next to incessantly barking dogs, and City Hall seems to be providing insufficient help in resolving the problem.

"It's a neighborhood problem," says Capt. Jorge Figueroa, the head officer at the Animal Services building on 11th Avenue south of West Adams, one of six such zone headquarters in the city. "We just try to make 'em come up with something that'll work for both parties."

According to Figueroa, a majority of barking problems are resolved after the first letter. But nearly 10 percent of the noise problems continue, sometimes for months, requiring a second, more formal "administrative hearing."

Todd Becraft is among that 10 percent. "It is maddening," says Becraft, an immigration attorney, of the dog barking he and his wife have endured on a very pleasant Leimert Park street. "Because [the dog] barks not because of intruders, or because of other dogs barking, but rather out of anxiety and loneliness. It's a whimpering bark that is very nerve-wracking and borderline insane and sad."

After moving in seven years ago, Becraft and his wife made a point of creating bonds and friendships in the neighborhood, even starting a neighborhood block group for which he continues as its unofficial "captain."

He considered the next-door neighbor a friend, but that friendship started to erode when the neighbor's large mastiff, confined during the day to a fenced-in area about 20 feet from Becraft's kitchen, began regularly letting loose with its deep and powerful bark.

Becraft began registering his displeasure. After sending the two complaint letters, Becraft in the spring of 2009 attended his first informal mediation, which led to modest improvements: The neighbor, who had been keeping all three of his dogs outside, moved two into the house.

Yet another informal mediation was set by city officials for November 2010, but the dog owner didn't appear. Becraft immediately requested an administrative hearing. He faced a lengthy wait of seven months, all the while harassed by the deep, powerful barking, before Animal Services conducted the hearing.

"It was very informal," says Becraft, who somewhat resembles a thinner Henry Rollins and speaks in a soft, calm, considered manner. "Which may or not be good, I'm not sure. The hearing officer was extremely diplomatic. He tried to seem empathetic to everybody. And it was less like a formal hearing than I'm used to."

As a lawyer, Becraft participates in immigration-related administrative hearings every week.

"There was no procedure, I guess I could say" of how Animal Services handled the years-long, unresolved dispute at his hearing. "It was like a conversation. Everybody sort of interjected wherever they wanted to."

Although he kept a "barking log" that stretches over 18 months noting the noise and aggravation he and his wife endure, Becraft also submitted a DVD which the hearing officer played and then kept to review.

At a formal "administrative hearing," Animal Services can set "terms and conditions" on the offending resident, with revocation of their dog license the ultimate sanction.

Ironically, if the pet is unlicensed, the owner can more easily escape sanctions. And in a twist that might surprise victims of incessant barking, any evidence submitted by the dog owner to defend the barking is considered by City Hall to be private. The complainant can't see that evidence unless the dog owner allows it, under Animal Services policy.

At his administrative hearing, a city Animal Services officer told Becraft that while a solid hour of recorded barking makes for an easy decision, Becraft's five- to six-minute barking sample was not necessarily "excessive."

Figueroa's philosophical outlook, that a chronically barking dog is a "neighbor" or "community" issue, often underlaid by lifestyle differences between people living in close quarters, is echoed throughout the dog-barking officialdom at City Hall.

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23 comments
Mary Ann
Mary Ann

the opposite of this is the whining, complaining neighbor in whose mind 2 minutes is 2 hours. They are the scrooges with narcisistic personalities who will cause problems with their neurotic, manipulative ways, who will lie and exaggerate to achieve their own little perfect world. It is not always the dogs. There are people who are just plain miserable and love making others the same way. They will complain about the tiniest noise that "upsets" their equilibrium with an attitude of self entitlement. they are overbearing, intrusive and ridiculous. Some people really do need to take better care of their dogs so that they don't bark and that is the owner's fault, not the dog's. But there are some dog owners who take excellent care of their dogs and who have neighbors who are just plain horrible people.

Luckyleftlanedriver
Luckyleftlanedriver

we've suffered for at least a year now from dogs barking.round the clock pretty much,with at least 6 dogs around us.what should we do,we've tried almost every remedies.but talking to owners.we are desperate for sleep.anyone please help with any advice.

San Gabriel
San Gabriel

Do you live in LA county? Have you filed any complaint online with LA Animal Control Unit and haven't got any response? If so, I would send an email to Mr. Michael Antonovich. See his website and link at http://antonovich.lacounty.gov...

TiffZ
TiffZ

I think it would be helpful to approach this issue at the root of the problem: why the dog is barking i the first place. Check out this article for possible causes and solutions to barking: http://www.foundanimals.org/pe...

Clemmiez
Clemmiez

It seems to be a culture issue in many cases that certain groups of people don't believe in keeping pets indoors. Then why have a pet? I asked a neighbor this and they said "protection". I live in North Hollywood in a mixed hispanic/caucasian neighborhood. Then get an f'ing burglar alarm! Don't torture an animal that needs love and attention, never mind your neighbors who don't want to be woken up or disturbed by barking at all hours. I tried to make the analogy that if I smoked and lit up a cigarette in their house they wouldn't like it. If I lit up a cigarette in a store or office or even outdoors in some places, I would be fined for subjecting others to smoke.. So why should other people be subjected to hearing their dog? I hear it in my bedroom, kitchen, living room, even with my windows closed. They just didn't get it. The letter writing begins...

Groptimum
Groptimum

One quick thing I meant to mention. I am skeptical of many "conspiracy theories" but dog barking expert Craig Mixon's theory on the power of the "dog lobby" is very interesting, I think. Dog food (and other dog-related accessories) must be a multi-billion dollar business. Such businesses would have motivation to make dog ownership protected and all but guaranteed. What industry or financial interest lies on the side of not having a dog? Not that barking victims are anti-dog. They are anti-horrible owners and anti-chronically barking dogs.

Groptimum
Groptimum

I am the author. I am the furthest thing from a knee-jerk, government basher, but the ordinances, policies and realities regarding chronic dog barking issues need to be improved. I have received very sober-minder, coherent and level headed emails from folks- as well as the comments here- describing egregious failures in the animal control system- not only in the laws as written, but in the enforcement and implementation of said laws. I've heard stories of incredible tolerance and "liberality" by Animal Services with regard to dogs barking at incredibly high volumes (we are talking in the 80+ decibel range), incessantly, at all hours, but yards from a person's bed room, kitchen, living room, etc. I've been told of A.S. just seemingly "throwing out" considerable quantities of audio/video recorded barking proof. I've heard from families that have had their lives turned upside down and feel under siege. Angry barking victims are not anti-dog. Horrible, arrogant, vicious owners are anti-dog and the overwhelming majority of chronic barking problems in the city are because of such owners. They store dogs in caged or fenced areas on their property, never walk or pet their animals, etc. Often the barking victim feels as bad for the abused animal as they do for themselves. Those who live in quiet neighborhoods or next to generally well cared for dogs that bark a little bit on occasion have NO idea what a horrible and serious chronic dog barking problem is like, and how many of these situations exist all around the city. Were the unaware or skeptical to visit a friend with a chronic dog barking issue, they would immediately notice and be horrified. As with serious traffic, parking, violence, property destruction, public disruption and other high-priority issues, the city government must create tougher laws and more serious enforcement. Budget shortages are simply not an excuse for a quality of life-destruction issue such as this. Budget shortages don't stop the City from giving out lots of parking and traffic tickets- from which they MAKE revenue. Similarly, why after REPEATED complaints and chronicled PROOF, does the City not levy a $100 or $200 fine? Or in the most egregious obstinate cases, even $500? That's about the cost of an excessive speeding ticket. Why aren't licenses pulled faster and the LAPD used more as a last-ditch line of defense to enforce pulled dog licenses? I encourage everyone concerned to contact your City Council person, your neighborhood council, etc., write to your local media and help change this situation.

San Gabriel
San Gabriel

I live in north San Gabriel in the unincorporated area in LA county and I am a victim of the neighbor's dog barking.

I've made a few online complaints to the LA animal control and also called the Baldwin Park Animal Control on 8/2/2011. The answers I got from the officer was extremely unhelpful. To an extent that I would consider him as avoiding the trouble of doing anything for me.

The neighbor just left one of the two dogs outside to watch his house. This German shepherd that is left outside always barks for attention from the owner and the dog living inside. We rarely see the owner coming out to "socialize" with the dog, leaving it great deal of anxiety and anger to fight with at night. One of the neighbors went to talk to them and mentioned about their dog's barking problem but it still goes on.

My first complaint filed online was on 7/10, then followed up with another complaint online and a call on 8/2. The answers I got from the officer was frustrating and not helpful at all. He actually heard the dog barking over the phone when I called after 10pm. He then pointed out that they wouldn't do anything if I kept my name confidential online. I revealed my name and my address for him to look up how close our house is to the dog owner's. He then just said that we could try the Temple City Sheriff Station to see if they wanted to help.... On my record, my family of 3 has been waken up 28 times since 6/20/2011. Those wake-up barking could happen randomly at 1:22am, 2:20am, 3:30am, 4:44am etc. The 1:22am wake up bark just happened this Sunday morning on 9/4/2011. I have a decibel measuring app on my iPad and it gets over 90 db in our room when it barks! The night-time waking noise level is only 60db!!! Is this place for animal or human to live? Can any noise expert tell me if this is a noise hazard or not? I woke up early in the midnight by the barking and could not get back to sleep. Is the barking a health hazard?

I completely agree that LA city and county need a much more stringent animal noise control ordinance, as many more of us do not own pets. If part of the law is to protect citizens against noise hazards, why should dog barking be excluded?

Shut That Dog Up, Animal!
Shut That Dog Up, Animal!

1. By this camera at Fry's for $50: Swann ADS-100. It has audio and video out. Set it up on the side of your house closest to the animal. Plug it into a DVD recorder (or a VHS) and record on long-play (up to 8 hours). You want a date and time stamp to show up on the disc or tape to verify you're telling the truth about when the animal is annoying you. If the machine you're recording on to can't make that happen on-screen, figure out something else. Set the clock to the right time and date, of course. Start recording.

2. Whenever the dog barks, write down the time.

3. File an official complaint ASAP with Animal Services. The Process is slow, but it does move forward.

4. Read EVERYTHING at barkingdogs.net (it's not me). Great resource.

5. Know the law, it is your power:

LA County Code (also check what governs unincorp. LA County, as the LA City Charter also has plenty of prohibitions against nuisance barking):

10.40.065 Public nuisance. A. Any animal (or animals) which molests passersby or passing vehicles, attacks other animals, trespasses on school grounds, is repeatedly at large, damages and or trespasses on private or public property, barks, whines or howls in a continuous or untimely fashion, shall be considered a public nuisance. B. Every person who maintains, permits or allows a public nuisance to exist upon his or her property or premises, and every person occupying or leasing the property or premises of another and who maintains, permits or allows a public nuisance as described above to exist thereon, after reasonable notice in writing from the department of animal care and control has been served upon such person to cease such nuisance, is guilty of a misdemeanor. The existence of such nuisance for each and every day after the service of such notice shall be deemed a separate and distinct offense. (Ord. 2000-0075 § 54, 2000: Ord. 85-0204 § 24, 1985.)

John_bald1
John_bald1

Ms.Brenda Barnette is the typical fuzzy animal lover who could care less about humans. I don't support any animal groups I care about humans not useless noise making furballs. The laws were made unenforceable on purpose because of a 41 billion dollar pet industry. There are 234 million people that don't own pets in the United States and 77 million that do yet as a majority we are held hostage by a big lobby of pet morons. We need class action law suits against the cities before any real change will take place. As noise is a health hazard and recognized as such by the Federal Government since 1972 and the World Health Organization there is a good case against local governments who are not stopping the noise.

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niaoren

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Annoyed
Annoyed

Can you file the same kind of complaint for cats? My neighbors cat meows louder and longer incessantly every day. It drives me INSANE

Frickin' barking dogs
Frickin' barking dogs

LA and the rest of the country needs to start charging a yearly dog tax for every dog. Great Britain started doing that in the year 1796 already. You'll see how the number of dog owners will drop then. LA could make so much money doing that.

Frickin' barking dogs
Frickin' barking dogs

I have the same problem on my street. I'm writing a letter to my neighbor to make them aware. Barking dogs drive me crazy and the owners who do nothing about it should be fined. No doubt about it.

Dennis Higgins
Dennis Higgins

I happened across this by accident. I've been in barking hell for months. Written letters and filed complaints (with Animal Services). Things have "improved" but not enough to make me wish I lived somewhere else. Just so a neurotic dog can relive himself! Put the damn thing to sleep. But thanks for the article. I too have been amassing data (time stamped sound cams) thinking that good would prevail in the end. I see now I'm probably wasting my time. One thing, those $300 Bose sound blocking headphones ARE nice. With a little bit of white noise (ocean sounds) piped in, I can't hear the horrid creature(s) -- yes, 2!.

Joe Bell
Joe Bell

I love dogs. I had been watching a friends dog for over a week now. The first day my friend droped the dog off at my home. He started to whine excessively. So much that my neighbor was yelling over the fence at 4am last monday. I herd the dog. I went to a pet store and bought a barking controll collar. My neighbor tried to talk about the dog. Her actions were she is innocent, but her dogs had barked. They never corrected it. I spent $68.50 to resolve the problem. But I ask her if she would remove her wind chimes. Those damm chimes wakes me up. Since I took care of the barking dog. Look out neighbor you chimes will fall at the hand of my laser @ the cost of $200.00. Crap marches on and on....Maybe time I build a wind drum to play with her wind chimes. The laser might be better used to burn her dogs butts when they bark.

Don
Don

In my neghborhood too...loud ugly barking day and night...the low life dog owners dont give a damn about their neighbors....because they are bynch of low lifes

Uni Boober
Uni Boober

I had a bog barking problem in Sherman Oaks.... all the nieghbors were so unrelenting.... and when I asked for the 2nd meeting.... I NEVER EVER RECEIVED A LETTER ABOUT IT.... so.... I was forced to move.... but if anyone has a barking problem.... just keep diligent about it.... the system does work.... just keep a dog-log and write the letters and keep up on the 2nd meeting notice.... eventually... THOSE DISTURBING BARKING DOGS WILL BE QUIETED BY THE CITY.... just tkaes time.

Sue
Sue

what is animal control for, sounds like to me it is just a waste of tax payer money and these people only collect a check and have every excuse in the world not to do their job. Los Angeles is already struggling with high taxes, high unemployment, high homelessness, high stress, high anxiety; so we don't need the noise of a dog being allowed to park for minutes and hours on end day or night. Owners should be fined - warned and fined, it should not have to take weeks or months to nip it in the bud, if the service is not helping "we the people," then it needs to be shut down. Enough of city workers collecting a check while doing nothing to fix the problems they were created fix at tax payers expense.

Corner of Bark and Whine
Corner of Bark and Whine

I wish there was a better way to resolve the barking dog issue. My neighborhood is high density rentals in Hollywood, and there are many dogs - most of which are good. The ones that are not are the dogs that get left alone all day by owners who dont really care. And they no that nothing can be done, so the bark goes on..

Nexus
Nexus

He was all set to DO something, after years of this and he backs down at the last minute?? Unlesss he was threatened, or otherwise warned off, I lose ALL my sympathies for a man who GETS his foe in the cross-hairs and drops the gun.

DogHell
DogHell

South LA is a dog-barking hellhole. Hispanics in this community live 20 deep in a 2 bedroom apt but have 2 or more dogs that they allow to bark uncontrollably and run around pooping all over people's yards and parkways. This part of LA is dog hell.

Elena
Elena

well, i live in echo park and all my neighbors have dogs and by the way, they (the owners not the dogs) are all white. the sister of the owner of the property lives upstairs and owns about 4 to 6 small dogs that bark constantly throughout the day and night. she lets them poop all over the back yard and weeks go by before she cleans it up. we have to get up and go to work. she doesnt work. i am ready to report her. by the way, i am hispanic and dont own a dog.

 
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