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Confessions of a Promo-CD Junkie: Who Will Stop the Music Industry Gravy Train?

With so much music available at the click of a mouse, do tastemakers really need hard copies anymore? Is it worth the waste?

Some call it the gravy train, the gift that keeps on giving. To others, it’s a load of crap, and they cuss it. Every day it piles higher, this avalanche of music that arrives in tastemakers’ offices across the country, requiring both thoughtful efficiency and a cold-hearted detachment to conquer. The gravy train, it just keeps rolling along, pulling a bottomless trough of free music delivered to journalists, radio programmers, music supervisors and entertainment editors. Filled with new CDs — advances of forthcoming releases, full-art copies of fresh music, box sets from major labels, CD-Rs from budding bands looking for a break — each unrecyclable mailer is its own little plea.

Pay attention to my music, my story, me.

I matter.

If only you would listen, you would understand.

Most of these packages arrive with a one-sheet band biography, each a narrative gem:

Michael Fitz found himself on an offshore platform, drilling for oil. He was desperate and needed money. Within the loneliness and desolation, Michael started writing songs ...

Or: Paul Geng is a singer-songwriter from Flushing, New York, and is an avid N.Y. Yankees fan. His third release, Modern Day Pygmalion ...

And: Five Four teamed up with composer and producer Jonathan Keyes to create an audio CD of 10 instrumental tracks ... inspired by the journey of Creative Director Andres Izquieta throughout Tokyo, as he developed Five Four’s fall 2008 line.

At times, these missives can be heartbreakingly lavish: The mailer will come stuffed with a CD, glossy photo, glitter, candy and folder fat with Xeroxed reviews, its sender oblivious to the volume of similar packages that arrives each day. Or the cute Miley Cyrus wannabe, whose promo-pic pose is so tarted up that you can practically see the label’s marionette strings stretched taut above her. Others are smart and efficient: a package with a CD and a single-sheet bio. These streamlined operations are sent from the professionals, who understand the avalanche, who participate and communicate inside this maelstrom.

For a music journalist, these piles accumulate quickly and come with a fundamental set of problems organized around a single reality: There is a lot of music being released in 2008, way more than even the most voracious music hound could possibly digest. The bounty therefore becomes something you have to deal with, like a farmer stuck with molding grain as winter approaches.

So then what? Do you throw it away, and let all that plastic end up in a landfill? Do you donate it to Goodwill, where some thrifty hipster will buy it for cheap? Do you give it to your friends? Do you sell it?

Often, nudge-nudge, wink-wink, the so-called “tastemakers” do just that. Of course, finding anybody in the music business to actually talk about this vast and ever-fluctuating underground economy is tough. Ask a publicist what he does with unwanted promos and there’s usually an awkward pause, as though you’d just asked after his porno collection. Few are willing to go on the record regarding their income stream for fear of being blacklisted, audited, or, Bono forbid, sued by Universal, which views every CD it sends out to tastemakers to be its property in perpetuity, long after the disc has languished in a crate somewhere. Last year Universal Music sued Pasadena-based eBay seller Troy Augusto and his Roast Beast Music Collectibles company for dealing in promo CDs. Universal claimed copyright infringement, arguing that Roast Beast had sold at least 15,000 discs that still belonged to the corporation. In fact, the label’s lawyers declared, even if Roast Beast had picked these promos out of a record-store Dumpster and put them on eBay, it would have been breaking the law; throwing away old promos is, to Universal, “unauthorized distribution.”

Ask the wholesalers and retailers who buy promos, and not only will they refuse to talk, but they will also urge you not to write the story lest you ruin their good thing. But flip through the used-CD racks at any record store and you’ll soon discover the volume of promo product unleashed on the entertainment world — and in no city is this bounty as great as in L.A. Rows and rows of CDs with the words, “For Promotional Use Only. Not for Sale.” Search “promo CD” on eBay, and pages of listings arrive. Hmm. Those CDs gotta come from somewhere.

“Everybody sells them, let’s be realistic,” says one prominent L.A. music publicist. “I’m sure employees at Universal do it. People at radio. Whenever you send out multiple copies of records, it’s going to happen. I mean, what am I supposed to do, send it back if I don’t want it and incur the postage? Or are they going to send a messenger to pick it up? It’s like the gays in the military: Don’t Ask, Don’t Tell. That’s how the majors look at it.”

How Roast Beast acquired these promos is pretty obvious: “Writers are an underpaid bunch, and it’s a nice way to buffet your income,” explains a San Francisco–based freelancer who declined to give her name. “When I was just starting out freelancing, I used to plan out in advance how much money I thought I was going to get each month. It was part of my income. So when I get five copies of this terrible CD, hell, yes, I’m going to sell every last one of them. Like those Baby Lullaby CDs? I don’t have a baby, and I don’t like baby music. What else am I supposed to do with them?”

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  • Mike Epstein of The Motion Sic 12/02/2008 2:25:00 PM

    Thanks. Great article. As a music maker, I have mixed feelings about this. We really genuinely find that promo sales cut into our income. This may be less true with bands moving more product as the number of promo copies we send out may be similar to the number of promos sent out by a larger act and we sell far fewer. Ultimately, I do think the worst shame for us is our music ending up in the trash, so I've come to terms with promo resale. I do want to "call you" on one section of what you have presented here. by establishing rules regarding LA bands, LA labels, and labels you care about , you are recognizing a personal moral difficulty with selling promo CDs. However, you are electing to do it to those who are "faceless" to you. I.e., bands and labels you are less familiar with. This is a common and well-documented approach to grey-area behavior (and we all do it). I don't mean this as a critical judgment of your choices as I don't have any moral difficulty with promo resale. I just think it possibly illustrates a sort of contradictory code of morality. I have trouble resolving similar questions. For example, I abhor sweatshop conditions when I consider them, but often buy clothing likely made in such conditions for convenience (not something I am proud of).

  • Alan Smithee 10/17/2008 7:49:00 AM

    When I was in the music review biz some years ago, I was fairly common to be added to mailing lists without my request or knowledge for material in which I had no interest whatsoever. I also, over time, was added to lists which resulted in redundant servicing of up to five (or more) copies of the same release. Most of the time these lists were of easily untraceable origin - I knew what label was sending the stuff but not who put me on that list or exactly where/who in the company the list was maintained so I could be removed. Thus there was no hesitation, no second thoughts, no guilt when I hauled such bounty to my local depositories of used goods for cash because I never asked for it or wanted it. And you wonder why CDs and vinyl sell for exorbitant prices? Such poor promo product management contributes its share. Plus, think of all the manufacturing waste.

  • Alan Smithee 10/17/2008 5:47:00 AM

    When I was in the music review biz some years ago, I was fairly common to be added to mailing lists without my request or knowledge for material in which I had no interest whatsoever. I also, over time, was added to lists which resulted in redundant servicing of up to five (or more) copies of the same release. Most of the time these lists were of easily untraceable origin - I knew what label was sending the stuff but not who put me on that list or exactly where/who in the company the list was maintained so I could be removed. Thus there was no hesitation, no second thoughts, no guilt when I hauled such bounty to my local depositories of used goods for cash because I never asked for it or wanted it. And you wonder why CDs and vinyl sell for exorbitant prices? Such poor promo product management contributes its share. Plus, think of all the manufacturing waste.

  • Bill Ding 10/15/2008 10:01:00 AM

    Maybe you could start by actually reviewing a few of the CDs instead of griping about your job. People want to hear about new music that is good. Isn't that your job? Or do you really think they want to read your complaints about the stacks of free CDs you have to deal with? What a wanker.

  • 777 10/14/2008 2:16:00 PM

    i have the same problem and have been blacklisted from some of the UK mailouts from "CERTAIN" labels. which only means i will not be supporting their music and releases in any way shape or form.. what else am i to think ?

  • Brian John Mitchell 10/10/2008 6:57:00 AM

    Well, I really liked your article. I run a small label (Silber - www.silbermedia.com) & I run my own promos because part of my whole musical goal is building a sense of community. So I'm literally in touch with at least 80% of the people the promotions go to. I have to say I have no problems with anyone reviewing a record & then selling it, especially if they sell it to a record store as it's almost like an advertisement because that store might never have that disc on the racks otherwise. Where I do get irritated is people selling the discs on ebay without reviewing them. Ebay-ing promos is in direct competition with small labels. I find the idea of not selling promos by regional artists & labels interesting; maybe you should sell them in Phoenix to help spread the word rather than compete with the commercial product in the store (after you do the review of course).

  • Randall 10/09/2008 5:20:00 AM

    Thanks for the comments. I'd specifically like to address Hal's post. I probably should have included a little disclaimer paragraph in the piece in which I acknowledge that I wouldn't be discussing at all the actual *music* contained on all the CDs in my office. That's a whole other thing, and all other features that I write have at their center the love of music and thrill of discovery. But in this feature, I specifically avoided the idea of quality for the sake of discussing quantity. And thanks for all the forwards/readers/emails. I've gotten some amazing feedback, and i really appreciate the fact that so many people have responded to this piece. Yes, it's definitely a little "inside baseball," and few in the world are impacted at all by the problem of overabundance. And as Judy Silverman said at one point during our conversation (I wish I had included the quote in the piece): "It's definitely a first-world problem." Meaning, while much of the world struggles with scarcity on a daily basis, we writers whine about our abundance. Boo hoo.

  • WriterGal 10/08/2008 11:51:00 PM

    Very few music reviewers get paid anything on top of the actual gift of the CD. So, many of us keep the exceptionally few appealing CDs (give the crap like that new Lindsey Buckingham to our dads and the ultra pop to our little sisters) and then bring the balance to a CD reseller. Sometimes we get credit to buy CDs and DVDs (that's the only way I can afford to buy a season of anything on DVD) that we can't otherwise afford, sometimes we take the cash and head straight to the grocery store. Who could blame us? That CD is our renumeration and as long as it's past the street date, why does it matter that we sell it?

  • Hal 10/08/2008 9:12:00 PM

    I would like to comment on the premice of Mr. Randal Rober's article of his article asking if promo C.D's are worth the waste or not. I think it is a reverse,cynical question that is like asking if bad paintings are worth the waisted canvas and paints. First of all, despite what people think who have to look at these C.D's, transfering your music to Compact Disc is a documentation of someone's feelings and interests and whatever motivated them to present their statement musically or verbally or just sonically or whatever into that format. That is it's first usage, and despite what people who are working the insides of the music business who have to deal with all of this over-information of music, the primary function of a C.D.'s is not to be used a promotional piece , it is their to be used as a representation of someone's ideas in sound. Of course every person who works on the inside of the music business likes to think that artists are creating for the sole sake of getting people's attention in this business, like a whore using her garments to heighten the arousal of potential clientele. Let me say that this sell out mentality is what really creates this waste of music and pure lack of talent being exploited. For nearly three decades the music industry has been able to survive nearly unchecked by supplying mostly meaningless, garbage music to people, and that is the real reason that people aren't interested. Before people had hardly any choice but to take this stuff up the ass because the media had such a tight grasp on what was available to the majority of people. But now people have more options, but is really less options, because the availability of this computer culture is a double sided coin.on the one hand it gives more power to the consumer. On the other it's making instant dullards out of everyone and the only thing that's stopping this trend is this spiralling economy which is going to make this computer generation null and void cus their gonna have to hustle on the streets which'll mean more live music and more whores showing of their garments so be happy!

  • Hal 10/08/2008 9:12:00 PM

    I would like to comment on the premice of Mr. Randal Rober's article of his article asking if promo C.D's are worth the waste or not. I think it is a reverse,cynical question that is like asking if bad paintings are worth the waisted canvas and paints. First of all, despite what people think who have to look at these C.D's, transfering your music to Compact Disc is a documentation of someone's feelings and interests and whatever motivated them to present their statement musically or verbally or just sonically or whatever into that format. That is it's first usage, and despite what people who are working the insides of the music business who have to deal with all of this over-information of music, the primary function of a C.D.'s is not to be used a promotional piece , it is their to be used as a representation of someone's ideas in sound. Of course every person who works on the inside of the music business likes to think that artists are creating for the sole sake of getting people's attention in this business, like a whore using her garments to heighten the arousal of potential clientele. Let me say that this sell out mentality is what really creates this waste of music and pure lack of talent being exploited. For nearly three decades the music industry has been able to survive nearly unchecked by supplying mostly meaningless, garbage music to people, and that is the real reason that people aren't interested. Before people had hardly any choice but to take this stuff up the ass because the media had such a tight grasp on what was available to the majority of people. But now people have more options, but is really less options, because the availability of this computer culture is a double sided coin.on the one hand it gives more power to the consumer. On the other it's making instant dullards out of everyone and the only thing that's stopping this trend is this spiralling economy which is going to make this computer generation null and void cus their gonna have to hustle on the streets which'll mean more live music and more whores showing of their garments so be happy!

  • Music Biz Guy 10/05/2008 7:02:00 PM

    Excellent brave piece. Some salient points, collectors LOVE promos and record companies should NOT hound the people 'sellling on' promos, The digital wave is a tsunami and it IS too late to stop the flood. Why hound a guy selling a promo, as you say, when this music can be downloaded freely on the web? Time to re-think business models as the horse has bolted from the gate etc...

  • ginger 09/30/2008 11:46:00 PM

    After leaving radio in 1997 at the end of an 11-year career in that field, I gave away 6,000 CDs and Albums to the local thrift store. I do hope some lucky hipsters had fun finding my gems. It was pretty liberating, unloading all that crap. It really helped me move on from the music industry and find my next incarnation. There isn't a song out there today, that I can't find, if I miss it. but I rarely miss them. I do so love You Tube.

  • EC 09/30/2008 10:54:00 PM

    20% markup at retail on a new CD? No way, there's not a store in the country that does that I would assume. 40% is the low end, 50% is average. Virgin regular prices are closer to 60%

  • Soccer Dad 09/30/2008 10:04:00 AM

    As a longtime music reviewer and promo hoarder, I save all the kiddie/tweener ones over the year and pass them out at Halloween instead of candy. The squeal and disbelief is worth it when Miley Cyrus lands in their bag instead of Sugar Babies.

  • Stitch 09/25/2008 8:23:00 PM

    Good article. One thing missing is the fact that MP3's still inferior to CD's sound quality. When it would be better quality, I predict everyone would happily adjust... Stitch, Mothers Anger

 

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