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MTA's Plan to Gate L.A.

Miraculously, our subways use an honor system. The pencil pushers just hate that

IT IS A NICE QUIRK, an amazing anomaly. Of all the subway systems in all the major cities in the world, L.A.’s is, for now, one of the few based on an honor system.

When foreigners come to Los Angeles, says the L.A. Visitors Bureau, they are confused: a subway system with no barriers, no gates? When Angelenos travel to New York, they can say, in a town where the car is king, that at least theirs is a subway system without barriers. In a city of 4 million, where residents tout individual achievement and grow isolated in their buffed cars and designer glasses, the forgiving, trusting subway honor system, similar to those in Portland, Toronto and Paris, is a rare point of shared pride.

Citywide, you merely hop on the light rail or the subway, without challenge, without feeding a turnstile. You are trusted to buy your ticket at a vending machine first.

The vast majority of Angelenos do just that.

“It does indeed feel better to ride public transportation when you are trusted to do your part,” notes Kariann Goldschmitt, a UCLA student who uses pedal power and the Metro as her primary means of transport. “I would even say it encourages civic pride, something all too absent in Los Angeles.”

But late last month, 12 of the MTA’s 13 voting board members — most of them well-known politicians who represent L.A. or suburban cities — decided that a $30 million system of 275 gates, to be built by a huge defense contractor, would be better than trusting people to do the right thing.

Few residents saw it coming, but MTA officials say that about 18 months from now, every single subway station and most light-rail stops will be gated.

“To be frank, the old idea of an honor system is passé,” says Walt Bonneau, a senior vice president at Cubic, the multinational defense firm that will get the lucrative MTA contract.

Cubic certainly would say that: The company herds 180 million humans into gated systems across the world, as well as providing live combat-training technology to armed forces.

The MTA board’s logic is that, ever since the honor system was created, the metro system has grown — and along with it, so has the number of fare evaders. That very issue was widely debated more than a decade ago, and modest fare-cheating — long expected as rider usage grew — was deemed to be a lesser evil than a gated mass-transit system.

The only MTA board member to vote against the gating plan was Richard Katz, a former California state legislator and former adviser to Governor Arnold Schwarzenegger who says, simply, “I’d rather have more humans along the rails and in the tunnels than turnstiles.”

Katz says the relatively modest $5 million lost to fare evaders is so small in the MTA’s budget as to be “a rounding problem.” And in fact, MTA gets 82 percent of its $3.13 billion annual funding not from fares, but from sales taxes and government grants. The agency brings in only $322 million a year from its fares — and just $54.7 million of that comes from the system it now wants to gate.

The savings gleaned from erecting gates will be pocket change for an agency that still has not lived down its hubris in building a gleaming $140 million downtown headquarters — an edifice for transit bureaucrats filled with luxury furnishings, Italian marble and a $300,000 fish tank.

While bemoaning the $5 million lost to teenagers, the poor, and others who don’t buy a ticket, the MTA this year dropped $13 million on a pricey ad campaign urging nonriders to “Go Metro.”

“The MTA needs to take a reality check,” says Chris Shabel, a member of the Hollywood Studio District Neighborhood Council. “A lot of people don’t ride the subway here. I think they [the MTA] have to swallow their pride and give back to the public.”

Nor will the MTA recoup all of the $5 million it now loses to scofflaws, no matter how many turnstiles it erects: Some of those who now cheat, particularly kids and the very poor, will just stop riding. And although the politicians hope to save money by firing many of the 90 fare checkers who roam the cars, politely asking to see tickets, the MTA will have to start paying $1 million a year for “upkeep” of the heavy new turnstiles and gates.

SO WHAT’S REALLY going on here?

Underlying this is the MTA’s growing desire to generate more and more cash by creating a “smart card” debit-card revenue stream, but that ID-card approach to travel in L.A. would be virtually impossible to launch without a gated system. Now, study in hand, the MTA has the justification it needs to move forward with its ID card.

Roger Moliere, the MTA’s executive officer for real-property management and development, says the “smart card” system would allow subway and rail-line riders to use a debitlike card, and the MTA could team up with Visa or MasterCard, meaning, “Essentially, the MTA would become a credit-card issuer.”

Tony Bell, press deputy for county supervisor and MTA board member Mike Antonovich, says Antonovich voted yes in part to emphasize law enforcement over fare checking, but equally important, Bell says, the turnstiles “will allow riders to use a smart pass — allowing the MTA to collect data [on riders] — and plan ahead.”

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  • LA Weekly Reader 02/17/2008 9:48:00 PM

    Distance-based one-way & roundtrip fares do not require gates. Of course, those who worry how many seem to "walk by" the ticket machines are clueless. Like anywhere, most regular users will already have a pass in their purse or pocket. The only statistic that matters is the fare evasion ratio, as determined by properly conducted random inspections. Of course, POP (proof of payment ... not the "honor system", which is a misnomer) does require that the agency has the will and ability to target and adjust fare inspection frequencies as needed to achieve and maintain the desired fare evasion ratio.

  • Nick/295bus 02/15/2008 10:26:00 PM

    Anyone who wants faregates should first visit SF, and see how they like it on BART. It's a pain! Worst of all is if you have to transfer between BART and anything else. Visit Millbrae, try transferring between BART and CalTrain, and decide if that's something you want to force on people connecting between Metrolink and the red line. MTA should also look at how much faregates really cost to install and operate. I think the $30 million + $1 million/year figure they're quoting is a ridiculously lowball one. I can also attest, having misspent my youth riding Bay Area transit--faregates definitely do not prevent fare evasion! ;) *None* of the reasons MTA cites for wanting faregates add up. They've studied this before, and *know* that! LA, proof-of-payment is something you really got right when you built your subway. Please don't mess it up!

  • Evan 02/15/2008 9:20:00 PM

    Umm...have you been outside this country? There are tons of major cities that don't have turnstiles.

  • Jerard 12/21/2007 9:33:00 PM

    Annette, I was thinking about the future positioning to with distance based fares but when many of our future rail being Light Rail and it's open design may make this point mute. Are we gating our Buses with this set-up? No we're not it's simply tap on and tap out. Why are we only doing it on our subway when the bulk of our track miles are on our Honor system platform designed Light Rail lines? These are questions I'm only highlighting because the way this idea is being executed is false and not very accurate. If this started with just the busier Metro stations like Union or 7th/Metro or Hollywood/Highland where there's a lot of people yet not enough guards to enforce them, there it makes sense because it would allocate the supply to the demand. It may suggest that many commuter rail systems and even San Diego and Denver's Light Rail operates on a zone or distance based with peak/off peak fares. This would enforce a usable equity, a simple adjustable fare structure and more riders and farebox recovery to the system.

  • Annette 12/21/2007 8:51:00 PM

    There are some good reasons for gating: it allows distance-based fares, attracts capital grant money and collects a lot of information. Larger systems across the world gate, using magnetic stripe or smart card technology. I've found gated systems a nuisance, albeit I'm usually a tourist, hampered by unfamiliarity and luggage. But they do work and allow the system to collect a unique fare for a specific trip. Keeping 'criminals' or riffraff off the system is NOT a reason to gate - they get on anyway, and can only be detered by enforcement, which still requires people (operating costs). There is a bias in public transportation toward capital projects versus increased staffing: that's just how the funding works, and of course there is the "ribbon-cutting" bias - big projects are better PR generators than simply running the system well. I doubt Metro can lower its operating costs or create a "nicer" environment by gating, but in the future gating may help increase fare revenue thru a more complex fare structure (distance/peak/offpeak). And if the costs can be funded by federal grants, they have an incentive. As for all the info collected? With the politics of LA, it can hardly be used to rationalize service - just try to change a bus line, even based on compelling ridership data! I tend to think of this as a boondoggle, and a burden for connecting operators, but it will position the system for growth and distance-based fares. Perhaps that pencils.

  • Jerard 12/21/2007 6:36:00 AM

    Balderdash. Increased safety and 'broken windows' can be done by increasing the maintenance and cleaning budget on the trains and stations and operating more service. THAT is what will make the system appear safe, clean and efficent thus luring more of the car riding public to use the system. I have nothing against the TAP card system, I've been wanting this for over 5 years but do you really need fare gates to implement this system? The answer is no, within the card there's an imbedded program that automatically starts out with a maximum fare if someone doesn't tap out, that will program riders pretty damn quick as to how to properly use the system. In addition to how they are setting up these faregates via remote control areas why does anyone need to use the TAP cards at all, all they need to do is hop over the gates or crawl under them. What happens when a family who is riding for first time have to pay their fare? Would there be temporary TAP cards or fare media in place or does the family have to enroll into the program before they can take their first discretionary ride? Where as without the fare gates they can simply pay the cash fare and ride. The fact of the matter is that these gates aren't solving the problem in the guise of "improved safety". In Chicago, Atlanta and other gated cities people pay their fares through turnstiles and you still have miscreants urinating in the subway stations or homeless riding the train as their mobile hotel.

  • Affrojuice 12/21/2007 4:04:00 AM

    This writer is trying to make the MTA look like some evil bureaucracy, which by removing the honor system is going to destroy our civic pride. First of all, in LA there is no civic pride derived from public transportation, in fact the majority of Angelenos I know that live on the west side, were not even aware that LA had a subway. Our system at this point is so small and unusable, that anything the MTA does at this point goes unnoticed by the unconcerned majority. Now if they tried to make a drastic change in the future, when hopefully a larger percentage of people living in LA will be utilizing the expanding system, then it might hurt or collective �civic pride�, maybe. Seriously though, I don�t know why the writer is trying to make this look like a move fueled by corporate greed. If the purple line ever makes it �to the sea� the amount of riders will increase so drastically, that it would be impossible (or very expensive) to have enough fare inspectors. At that amount of ridership, it only makes sense to have turnstiles. Having a turnstile system in place, can provide an environment of order which leads to civic responsibility and safety. I just finished reading a book, �The Tipping Point� by Malcolm Gladwell, in which he talks about something called the Broken Windows theory. �Broken Windows was the brainchild of the criminologist J. Q Wilson and G. Kelling. . . [they} argued that crime is the inevitable result of disorder. If a window is broken and left unrepaired, people walking by will conclude that no one cares and no one is in charge. Soon more windows will be broken, and the sense of anarchy will spread for the building to the streets�� Gladwell then talks about how the New York subways were cleaned up in the early 90�s, when William Bratton was brought in to head the transit police. Bratton was a disciple of the �Broken Window� theory, and instead of focusing on serious crimes � felonies � he instead cracked down on fair beating. Why? Because he believed fare beating was a small expression of disorder that invited much more serious crimes. By the mid 90�s muggings, shootings, rapes, and other felonies taking place on the subway severely dropped by Bratton focusing on the small infractions that invited more serious crime. Lets be honest, I use the Red line and Gold line about 3 to 4 times a week, and have only been asked to show my ticket twice. The amount of human inspector presence is very small to none. It seems like more often than not I see people walking right by the pay stations. Our rail system here in LA is not nearly as dangerous as the New York subways were in the 80�s and early 90�s, but there is a lesson to be learned. Revenue lost from fair evasion seems like a small, trivial reason to install a 30 million dollar turnstile system, but the environment of order provided by turnstiles can be a �tipping point� towards increased safety and increased usage.

  • Annette Colfax 12/20/2007 9:44:00 PM

    Excellent article on gating. But wait, there is more. Besides the excellent points made in the article, add that Metro's gating will pressure connecting operators to either adopt the same (proprietary) fare technology or inconvenience their own passengers who wish to transfer between systems. For example, many thousands of Metrolink commuter train riders swarm down to the subway each day with their paper Metrolink pass in pocket or purse ready to show a inspector if asked (it has a built in transfer payment in its price, with settlement handled behind the scenes between the agencies). Easy! How will they get on after the system is equipped with Cubic gates and readers? Guess. The consultants and vendors have a goldmine here, as the technology "trickles down" throughout the region. The big firms that benefit have way more clout with elected officials than riders or fare inspectors do, so we'll end up spending a gazillion dollars on fancy products that do little to improve public transportation.

  • Mark Panitz 12/20/2007 9:06:00 PM

    what I dont understand how will a passenegr who gets a inter-agency transfer from a Muni carrier to use on metro get inside the gates? what if the person has a disablity how will the gates open for them?

  • Vince 12/20/2007 2:35:00 PM

    We have turnstiles in Paris and it works just fine. French are known to be arrogant and to love to argue and discuss things, but no such arguments about turnstiles in the subway station. People certainly don't feel like they are in a cage of some sort. And it doesn't stop cheaters to cheat (now there would probably be more cheaters without the turnstiles...)

 

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