MLK may be the worst offender, but I think they are far from being the only hospital that has the same problem . . . Hospital staff members simply do not want to deal with people a lot of the time. I am under the impression sometimes that the United States has successfully raised a generation of doctors and nurses who are highly schooled paycheck cashers; they see the big payout but forget that they actually have to look at, talk to and treat sick people all day, every day. The institutional lapses that have been documented there clearly require radical solutions, which may include closing the hospital, but, given what I have heard during the course of my job, our society should applaud those who choose to work in the medical profession, but we must stop fostering a culture that rewards professional status without first seeing more professional service.
Andy R.
Los Angeles